interior lead
Reports to: Service Manager
Job Summary:
As the Interior Lead at Mint Eco Car Wash, you must be able to consistently deliver a 'Five-Star' experience for our guests and employees. We Exist to Make People Happy. Success in this role is driven by our commitment to being experiential, experts in our field, and maintaining a critical eye for continuous improvement. We prioritize building strong relationships through open communication, honesty, and trust. Our process-oriented approach ensures that we trust our methods and continually refine them for optimal results, firmly believing in the power of trusting the process as a key driver of our success. Success in these roles is achieved by fostering expertise in the car wash field, cultivating relationship-oriented interactions, maintaining consistent, honest, and clear communication, and ‘trusting the process’. The Interior Lead is responsible for training new team members, coordinating daily workflow, and providing direction and support to the team.
Key Responsibilities:
Department Performance
Contribute to your department’s success by working with and inspiring your team to reach and exceed the department’s guest and employee satisfaction as well as sales and profit goals.
Execution
Communicate, teach, and enforce Mint Eco standards and processes.
Accountability
Hold team members accountable who are not performing at the required level.
Celebrating team members who are consistently high achievers.
Training & Coaching
Work alongside your department’s training staff to quickly train new hires.
Provide additional training/re-training to existing staff members as needed.
Provide ongoing performance feedback through coaching.
Quality Control
You are responsible for delivering completed vehicles to guests and handling any inquiries or issues they may have regarding their service.
Job Requirements:
Bilingual – proficient in English & Spanish.
You must have a valid driver's license.
Ability to work flexible hours, including weekends and holidays.
Submit an Application
Don’t miss the opportunity to be part of Mint Eco Car Wash. We have many positions open. Fill out the form below and we will have our team get in contact with you!