frequently Asked questions

Mint Eco was founded with one mission in mind: To make people happy. We accomplish our mission by:

1) Being experts in our fields

2) Bringing a critical eye to everything we do

3) Staying relationship oriented

4) Being clear, honest and consistent with our communication

We are in this industry to transform the car wash experience. In the past, car washes were known for being dirty and disorganized with complicated menus. We wanted to bring a fresh approach to washing cars. Mint Eco offers you a simplified menu that is gimmick free with friendly staff, high-quality wash, detailing services, clean lobbies, free coffee, eco-friendly products and service. Above all, we are committed to our mission: To make you happy!

Yes, we take pride on our continued efforts to create a car wash process that protects and care for our planet. We achieve our goals by properly managing water usage, utilizing environmentally sensitive chemistry, and practicing responsible waste management. We invest significant time and resources to self-audit and ensure that we are implementing the best practices to make a difference in the environment. To learn more, visit our environmental page.

All Mint Eco Car Wash locations are open Monday to Friday from 7AM–7PM, Saturday 8AM–6PM, and Sunday 9AM–5PM.

Visit our locations page to find out more about the services at each of out locations. Such as detail scheduling, interior services, and which locations offer free vacuums all day.

We may expand outside of this area in the future, but we are currently focused on growing our presence in Southeast Florida - primarily Palm Beach County.

When washing at home, any soaps used and dirt or oils from the car and the driveway are either introduced to the storm water system that leads to the ocean or enters the ground water and can harm the soil and water. Washing your car at home can also use considerable amounts of water.

When you wash at Mint Eco, you are actually helping the environment. As a water saving car wash, we use less than 40 gallons of fresh water per car, which is significantly less than what is used during the average home wash. Additionally, any used water is filtered before being sent to the sewer system for further treatment at our regional wastewater treatment facility. To learn more about Mint Eco’s eco-friendly practices, visit our environmental page.

Mint Eco has an “Exterior Only Guarantee” during all operating hours, which states:

“At Mint Eco our goal is to ensure customer happiness. A clean car makes you feel good and brings optimism to your day. At Mint Eco, this means even during times of inclement weather we will service your exterior clean needs – guaranteed! In doing so, Mint Eco is ensuring that our customer know that we can provide happiness for them rain or shine.”

This being said, you can expect to receive our exterior car wash tunnel service no matter what the weather, at all of our locations!

*Mint Eco reserves the right to close the site if conditions become too dangerous or extreme for our employees to safely work in (i.e. a tropical storm or hurricane). If this is the case, we will notify our members via social media, and/or via automated text.

Yes! We offer 10% off for all military active duty and Veterans with valid ID. Additionally, we wash all police vehicles for free!

“Express Exterior” is a car wash industry term that refers to a 5-minute or less car wash experience, where you wash the outside of your vehicle only. Most car washes nowadays only offer an “Express Exterior” experience with free self-service vacuums after you travel through the tunnel.

Mint Eco Car Wash is what is known as a “flex” car wash, because we offer additional services in addition to our state-of-the-art tunnel (Services vary by site). Growing up, you were likely used to going to what is known as a “full-service” car wash, where you have to get the inside and outside on every visit. Here at Mint Eco, our offering is “flexible”, so you can choose to wash your car’s exterior only or add on other services.

Our recommendation is to wash your car once a week. Throughout the week, your car is exposed to the severe South Florida elements, such as salt, dust, dirt, rain, and extensive UV exposure from the sun, which builds up corrosive layers that can damage the exterior of your car. Taking preventive care of your car will protect it from damage and will restore the aesthetic value in only 5 minutes through our Clean, Shine, Protect, or Mint Wash.

Through our fresh approach to washing cars, we have simplified our menu by offering four washes: our Clean, Shine, Protect, and Mint Wash. Each of these washes are designed to clean every spot and refresh your car. If you simply want to remove any layer of dirt or dust from your car, our Clean Wash will do exactly that, as it is just soap and water.

If you not only want a clean car, but also you want a “shiny” car, our Shine Wash will restore the shininess of your car through the proper application of wax and soap. In addition, with our Shine Wash, we apply tire shine on your tires. If you want to protect your car from the weather elements in South Florida, you want to use our Protect wash and prevent any possible exterior damage by the application of Salt-Away and ceramic.

Lastly, our customers’ favorite, our Mint Wash. The Mint Wash has all the benefits of the other three washes plus an application of Rain-X and graphene. Rain-X creates a water repellant layer on your windshield that creates water beading and makes it safer/easier to drive in the rain. Graphene is a new technology that is applied o the body of your vehcile and creates a deeper shine the more you wash. This wash is unbeatable. No matter which wash you choose, we are so excited to have you join the #MoveMINT!

Our Protect and Mint washes implements an additive that is especially useful in South Florida’s salty air and environment. Salt Away is a non-toxic, biodegradable, non-hazardous product used to inhibit rust and the corrosive effects of salt water or salt air on your car. Through this product, the exterior of your car will maintain its color, shine, and durability.

5/15 is our promise to you. Our goal is to complete an exterior wash in 5 minutes or less and a full-service wash in 15 minutes or less…without sacrificing quality. We don’t want you to be put off by a line at the entrance to the wash. From the moment you drive up you can be sure you’ll be leaving with a clean car in 5/15. This is a bold goal, so we thank you for your patience on high traffic days and on days when your car may need extra attention.

In our tunnels, we utilize equipment that is made of a material that is similar to a wetsuit, which is safe for your vehicle’s paint. Our brushes are properly maintained and will clean your vehicle without damaging its paint.

We have a Customer Happiness Guarantee here at Mint Eco, which states that we will re-do the service or make adjustments to the service you purchased before your leave our property in order to make sure you leave happy.

If you happen to get home and then notice that we missed something, you are invited to bring the vehicle back and we will take care of you upon your return! Ultimately, it is our goal that every vehicle leaves in Mint condition. While mistakes are rare they can happen whenever human beings are involved, and we will do everything in our power to make it right.

You can sign up for our Unlimited Club Membership for as low as $25 a month and receive unlimited washes throughout the month at any of our locations.

The purpose of our Unlimited Plan is to reward a customer’s loyalty by giving them a discounted price in every wash. For example, instead of paying for a single Clean Wash, you will pay for your membership and redeem as many washes a month as you want.

In addition, our Unlimited Club Members receive 25% off on all our services. There is no commitment or extra fees involved and you can cancel your membership at any time.

When choosing the right membership, it comes down to two factors: your car needs and your budget.You can start redeeming limitless washes at only $25 a month with our Clean Wash Membership.

If want to take a step further and restore your car shine and cleanliness, for only $35 a month our Shine Wash Membership will leave your car spotless, dirt-free and your tires will have tire shine applied for no additional costs. For an extra boost, you can get the protect for $40 a month and get all the great things about our Shine membership plus Salt Away (prevents rust) and ceramic coating that creates long lasting shine and more protection for your vehicle.

Finally, our customer’s favorite membership is our Mint Wash Club Membership, and for $45 a month, it delivers the highest quality wash in the industry, with extra protective components of the Protect Wash features such as Rain-X and new graphene technology protection that leaves your car glossy, water repellant, and protected from the harsh Florida elements.

Yes, members receive 25% off for all Mint Eco products and services. Memberships start at just $25 per month.

You can cancel your membership by filling out our online form which automatically processes changes to your account. It is necessary you cancel at least 30 days prior to your next billing date to avoid a charge.

I authorize ____[location]___ to charge my credit card account ___[amount]___ on a monthly basis for the ____[name of plan]____ plan. I understand this is Automatic Recharge Authorization shall remain in force until I cancel by giving 7 days written notice. I understand ____[location]___ may cancel this plan at any time, and that the plan will be cancelled if the monthly charge is declined by the card processing system. I understand that circumstances may affect the availability of services, including equipment failure or inclement weather. I understand that monthly rates may be increased, with notice posted at the site at least 30 days in advance.

Yes! We do offer an option to pause your Club Membership with us, which keeps all of your membership and billing details on file. Simply use our online form to a pause and we will activate your benefits again when you come back and visit one of our Mint Eco locations!

Please note: while your plan is paused, Mint Eco will bill your payment method on your regularly scheduled recharge date for $0.01 in order to keep your information on file.

Easy! You can use our online form to update your credit card on file, or ask our Customer Service Team when you arrive to make that change for you.

Our team will also send you an automated text message if we are unable to process a payment for your Club Plan, and you can update your payment method via that link as well.

Our detail department is open Monday to Friday from 9AM to 5PM, Saturdays from 8AM to 6PM, and Sunday from 9AM to 5PM. We always take walk-ins, but for the quickest service, consider making an appointment online.

No, you can always leave your keys with us and we will call you to pick up the vehicle when it is done.

If you choose to wait, we do have a beautiful, spa-like lobby with free WiFi and coffee, as well as healthy drinks and snacks for sale. It is the perfect place to relax or quietly get some work done while you wait. We also have a beautiful outdoor lobby with Adirondack chairs that we have seen customers take a moment to get some sun or even take a nap.

Appointments are not required, but are recommended to make sure that we can provide your desired service in an efficient timeframe! You can make an appointment right here on our website on our ‘Detail Services’ page.

Yes, we offer hand washes for large vehicles or trailers. In addition, we offer interior cleaning, and exterior and interior detailing. Our price varies depending on the size, and the service requested. We will asses the cost based on the size of your vehicle and the level of clean needed.

Yes! We have seen it all here at Mint Eco Car Wash. From motorcycles to vintage military vehicles, our detail team can take a look at your ride and provide a custom quote for you based on your goals. For the quickest service, please call ahead and arrange a time for a free detail consultation.

Yes, gift cards can be purchased at any of our locations or right here online. They can be redeemed for any service or products at any of our locations!

We offer a variety of eco-friendly products, car care items, as well as healthy drinks and snacks in our lobbies. Through partnerships with local companies and recognized brands such as Celis Produce, our fridges stay stocked with healthy drinks and snacks.

Our store also sells our own brand of eco-friendly products: Green Is Good. You can get our branded t-shirts, hats, tumblers, and other Green is Good products at your nearest Mint Eco location.